FAQs

GM Financial, formerly AmeriCredit Corp., has been a leading provider of auto finance solutions in the U.S. since 1992. The company has established expertise in originating and servicing near prime auto loans, which include auto finance contracts originated by dealers and purchased by the company. On Oct. 1, 2010, General Motors Company (GM) acquired AmeriCredit and changed the company's name to GM Financial. On April 1, 2011, GM Financial acquired FinanciaLinx, Canada's largest independent vehicle leasing company, and GM Financial Canada was established. The acquisition propelled GM Financial into the Canadian lease market to address the lack of lease financing options for GM dealers in Canada. Today we offer a comprehensive lease program and additional products to support our dealer customers' effort to sell more vehicles.

GM Financial Canada is headquartered in Toronto and provides centralized underwriting and funding to efficiently serve dealers. A team of GM Financial Dealer Relationship Managers are strategically located across Canada to provide local service to dealers.

GM Financial is a wholly-owned subsidiary of General Motors Company. Ally (formerly known as GMAC was a subsidiary of GM, prior to its disposition by GM in 2006), is a bank holding company that also provides financing products to auto dealers. GM Financial and Ally do not have a mutual majority shareholder, nor is it one company owned by the other.

GM Financial's sales force is strategically located throughout the U.S. and Canada to work directly with dealers. Toronto and Vancouver each house a credit centre and a funding centre. Dealer Training is also available to assist with dealership training on topics such as lease and near prime loans.

GM Financial is focused on meeting the fundamental auto finance needs of middle-market consumers. See Near Prime Auto Loans for characteristics of loans we recently originated.

DealerTrack, RouteOne and GM's website GM GlobalConnect house relevant and important program information. GM Financial will also communicate details of all programs, program changes and new product/program launches to dealers via our sales team.

For questions about GM Financial's programs and products, visit the Contact Us section.

Visit a GM Financial Credit Centre, and complete and submit the Request Information form. Your information will be given to a representative in your area to contact you within 48 hours or you can call Dealer Relations at 1-800-920-0477, select option 1, and then select option 3.

Yes. GM Financial Canada has a suite of products that are available only to GM dealers.

Funding delays are typically the result of incomplete package submissions. However, you can contact us to address your concerns regarding a specific deal, by calling 1-855-463-3577, after selecting your language option, proceed by selecting option 2 for Dealer Services and then selecting option 1 for Dealer Support (Lease Funding) or option 2 for Canadian Dealer Retail Funding (FundsNow).

Yes, simply visit our Auction Information page to get information about our vehicles.

Since GM Financial is an indirect lender, it is a violation of our dealer agreement to allow our name to be used in marketing and advertising targeting the end user – your customer.

All requests for a copy of the GM Financial logo must be directed to Communication@gmfinancial.com, with details on the intended use of the logo. GM Financial must also have final approval on the copy before publication.

Unfortunately, since we are an indirect lender, our written materials are created as dealer facing marketing material and are not designed to comply with all consumer advertising regulations.

GM Financial logo items are available to our dealers for special sales and events as needed. Contact DealerServicesSupport@gmfinancial.com